Netspace Complete Network – Voicemail
Setting Up Voicemail
To begin using Voicemail, you’ll first need to set up a Personal Identification Number (PIN) and personal greeting. To do this, follow the steps below:
Setting up your PIN
- Dial *96 to enter Voicemail
- Press 8 for User Options
- Press 4 for Set-up Options
- Press 7 to change your PIN
- Enter your new PIN then press #
Changing your personal greeting
- Press *96 to enter Voicemail
- Press 8 for User Options
- Press 4 for Set-up Options
- Press 4 to change your personal greeting, then follow the prompts
Using Voicemail
General hints
- If you need instructions at any time, press 0
- To check if a feature is on at any time while accessing the prompts, press 04
- To turn a feature on at any stage while accessing the prompts, press 05
- To turn a feature off at any stage while accessing the prompts, press 06
Listening to messages at home
- Lift the receiver. If you hear a fast but interrupted dial tone, you have messages in your Voicemail box
- Dial *96 to enter Voicemail
- To hear your messages, follow the instructions
Listening to messages when you’re away from home
- Dial 13 33 21 from any phone
- Enter your Voicemail number (your phone number, including area code) and press #. E.g., press 0298765432#
- Enter your PIN and press #
Deleting, replaying and saving messages
Once you have heard each message, you will be given these options:
- To delete, press 3
- To replay, press 7
- To save, press 5
Setting up a wake-up or reminder call
- Dial *96 to enter Voicemail
- Press 8 for User Options
- Press 8 for Wake-up Call
- Press 2 to set up a new Wake-up Call
- Follow the prompts to enter a phone number and time
