Netspace Enhance Network – Dual Phone and Fax Line
You can now benefit from a great range of services and functions on your home phone. You will be able to receive faxes on a separate fax number, distinguish fax calls from phone calls by their different ring tones, give family, friends and business contacts separate fax numbers, divert either or both numbers to a different location, use call waiting on phone call without interfering with fax calls plus you can itemise your outgoing fax and phone calls.
How do I use it?
Receiving Calls
The distinctive ring of an incoming fax is recognised by your compatible facsimile machine or PC fax/modem and answered (refer to your fax user manual for instructions on how to set up this facility). Calls to your voice (phone) number will continue to ring as usual. If you are using a compatible line switching unit, the ring cadence of an incoming call will be determined and then forwarded to the fax machine/modem or the telephone depending on the type of ring.
Sending Calls
You can send you faxes as normal or you can have a fax call itemised on your bill. For instructions on doing this, please see below:
If you would like the receiver to see your second fax number on the fax message instead of your normal phone number, refer to fax user manual for instructions on how to change the number in your fax memory. Standard call charges apply.
Sending a fax overseas
Simply see below for instructions on how to send a fax to an international destination:
International Fax Calls are charged at the same rate as your international phone calls.
Call Waiting
If you have call waiting connected to your line and wish to send a fax you can temporarily deactivate call waiting and prevent your fax from being disrupted by call waiting tones. Please see below for instructions:
Call Forward
Incoming phone calls can be diverted independently of incoming fax calls. To set these features on the Dual number, please see instructions below:
Then enter the normal command sequences for those features (Consult your Call Forward User Guide for instructions).
Anything else I need to know?
Setting Up
Not all fax machines/modems have the capability to perform the functions listed above. Please read the user manual or contact your phone/fax manufacturer if you are having difficulty using or activating any of the functions.
Answering Machines
If you answering machine answers fax calls, you may need to alter the number of preset answering rings on your answering machine. Please refer to your answering machine instruction manual for assistance or consult the manufacturer.